Shipping and Return Policy
We offer a free 14 days refund on all full-price purchases. Goods can be returned for any reason, but must be unworn, unaltered and unwashed in order to be eligible.
To start the return process please go to amur.com/returns. You will need your order number and email address.
Once your return has been received by our warehouse, our quality assurance team will make sure the order hasn't been worn, washed or altered. This process can take 7-10 business days.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items can be returned, but are subjected to a $10 restocking fee which is deducted from the amount of the return.
AMUR currently ships to USA and Canada. Returns from Canada will be subjected to a $30 restocking fee.